CERTIFICATE OF QUALITY AND SERVICE
Through their commitment to maintaining high standards of customer care, product quality and presentation, the management and staff of this establishment demonstrate their dedication to quality and service.
This is to certify that:
FIRSTBOOKSHOP.COM
has satisfactorily fulfilled the requirements for recognition by The Guild of Master Craftsmen.
This establishment has agreed to uphold at all times the aims and objectives of The Guild of Master Craftsmen, to abide by the terms and conditions of membership and to continue to serve the public and fellow members with skill and integrity.
THE SECRETARY: 7th September 2001
membership number: x085962
